The Water Department employs a full-time water technician and utilizes personnel from the Department of Public Works for maintenance of the water distribution system as well as for construction and service connections that are done by staff. Some construction or reconstruction projects and distribution systems are of a size or nature, which necessitates contracting these services to outside individuals or firms. The Water Department provides funds for this work.
The water treatment and distribution systems are regulated by the Michigan Department of Public Health. Revenues for all water system improvements and operating costs are generated by water sales and through special fees such as connection fees, system development charges and special assessments.
Water Meter Replacement Program
The City of Portland is beginning a water meter replacement program in homes and businesses throughout the City. Most water meters in the program are 20 years old or older and have reached the end of their projected life cycle.
The meter and reading device replacement will be performed by SLC Meter. Installers will carry identification and will be driving marked vehicles. City of Portland DPW personnel will manage and work with SLC and residents to ensure the work is done properly and efficiently. The installers will need to enter the home to replace the meter and upgrade the reading device. The work should take between ½ to 1 hour per home to complete. A new cellular transmitter (CT) will be connected to the meter and installed above it in the basement or crawl space. The old outside visual reader will be removed or left in place at your request.
*Please schedule an appointment by visiting www.slcmeter.com and clicking on the appointment link for the City of Portland or call 1-800-335-1448.
Hours are Tuesday through Friday from 8:00 A.M. to 5:00 P.M. and Saturday from 8:00 A.M. to 3:00 P.M.
If you should have any questions or concerns, please call the DPW at 517-647-2948 Monday through Friday 8:00 A.M. to 3:30 P.M.SLC Meter Replacement Program FAQs
Rod SmithWater Technician
451 Morse Drive
Portland, MI 48875
The Water Department is open Monday - Friday from 7:00 a.m. to 3:30 p.m. If you need assistance regarding an emergency with your water service please call the Water Department at 517-647-2948 or City Hall at 517-647-3205 (Monday- Friday from 8:00 a.m. to 4:30 p.m.)
If you need assistance regarding an emergency with your water service after normal business hours please call Ionia County Central Dispatch at 616-527-0400.
PFAS TESTING - UPDATE 12/27/18
On September 25, 2018, a Michigan Department of Environmental Quality (MDEQ) contractor collected a sample of water from our three production wells and one standby well. Those results reported no PFAS) were detected in our primary wells PW-4, PW-6 and PW-7. Those results also reported no detectable PFAS other than trace levels of PFOS at 4 parts per trillion (ppt) in our standby well, PW-5. This level is 17 times below the MDEQ standard of 70 ppt. I reported no detectable PFAS other than trace levels of PFOS at 3.26 ppt
to take the following actions:
- PW-5 will remain off-line indefinitely. PW-5 was taken out of regular service over 20 years ago and since then was only used in emergency and standby situations.
- Develop and implement testing of waste water for PFAS from potential sources that discharge to our waste water treatment plant.
- Conduct annual testing for PFAS.
- Conduct a study to identify suitable locations for a new community water well.
S. Tutt Gorman
Portland City Manager
City of Portland - PFAS Confirmation Lab Results
NOTICE: CITY OF PORTLAND - PFAS TESTING RESULTS The Michigan PFAS Action Response Team (MPART) is in the process of a statewide initiative to test drinking water from community water supplies. The test is looking for a group of manmade chemicals called per-and polyfluoroalkyl substances (PFAS). PFAS are a group of industrial chemicals that have been used world-wide in common consumer products and manufacturing processes. PFAS can be found in fire-fighting foams, stain repellants, nonstick cookware, waterproof clothing, food wrappers, and many other household products.
For more information on PFAS including possible health outcomes, see the below FAQ sheet from the DEQ or visit these websites:
- DEQ Frequently Asked Questions (FAQ) regarding PFAS
- PFAS health related questions should be directed to the Michigan Department of Health and Human Services (MDHHS) at 1-800-648-6942.
- State of Michigan PFAS Action Response Team (MPART) website serving as the main resource for public information on PFAS contamination in Michigan Click here
- Agency for Toxic Substances and Disease Registry (ASTDR) website including health information, exposure, and links to additional resources Click here
- United States Environmental Protection Agency (U.S. EPA) website including basic information, U.S. EPA actions, and links to informational resources Click here
Residential Cross Connection Inspections
The Michigan Department of Environmental Quality (MDEQ) will soon be asking Community Water Supplies to perform Residential Cross Connection Inspections. The first phase of these inspections, will begin with homes that have lawn sprinkling systems and/or boiler heat as those systems pose a higher potential risk of causing a possible cross connection. The City of Portland Water Department would like to encourage you to contact us, if you have either or both in your home. In doing so, you would be helping us to update our records so we can continue to provide you with high quality and safe drinking water for years to come. You can do so by phone at 517-647-2948 or by email.
Please follow this link to the HydroCorp website for information regarding cross connections. The information provided explains what a cross connection is, what you can do to protect yourself, your neighbor, and your community from a possible cross connection event. If you have any questions or would like to learn more about what you can do within your home to protect our water supply please contact the Water Department. We would be glad to help.
Wellhead Protection Program Plan
When contamination in groundwater becomes significant, human health and economic activities may be affected.
As a result, communities have recognized the need for a systematic approach to groundwater quality management.
A Wellhead Protection Program (WHPP) is one approach that develops long-term strategies to protect a community’s drinking water supply. The long-term management of groundwater quality is endorsed at both the federal and the state level. Specifically, the Federal Safe Drinking Water Act was amended in 1986 to include wellhead protection. Additionally, the State of Michigan provides financial and technical resources wellhead protection program communities. The City of Portland’s Wellhead Protection Plan (Plan) is a “living” document that details action being taken to ensure the long-term integrity of the City’s water supply system.
City of Portland Wellhead Protection Program Plan
Wellhead Protection Program Plan Flyer
- 2021 Water Quality Report
- 2020 Water Quality Report
- 2019 Water Quality Report
- 2018 Water Quality Report
- 2017 Water Quality Report
- 2016 Water Quality Report
- 2015 Water Quality Report
- 2014 Water Quality Report
- 2013 Water Quality Report
- 2012 Water Quality Report
- 2011 Water Quality Report
- 2010 Water Quality Report
- 2009 Water Quality Report
- 2008 Water Quality Report
- 2007 Water Quality Report
- 2006 Water Quality Report