Wastewater Emergencies

Incident Reporting

Report and Outage

If you are experiencing a power outage or problems with your water or sewer services, please call 888-495-5199

See Something Say Something

If you observe damage to city infrastructure including but not limited to damage to electrical infrastructure, water infrastructure, sewer system infrastructure, roads or streetlights please call 888-495-5199


Sewer Clean-Out

Many homes are equipped with an outside sewer clean-out that gives you access to your sanitary sewer house service.  It is usually a plastic, clay or iron pipe located at ground level a couple of feet from the foundation of your house or by the street curb.  It may be buried a few inches below ground level.  Check your yard to see if you have one.  In the event that the main sewer line is backing up into your house sewer line, removing the cap from your clean-out may keep it from backing up inside your home.